Reconciliation
Adjust auto-matching on Transactions
Automatic matching and sensitivity on the Transactions page.
Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.
Automatic matching and sensitivity on the Transactions page.
| Setting | Default | Description |
|---|---|---|
| Auto-linking | Enabled | Payments are matched to fitting orders automatically. |
| Sensitivity | Recommended (0.85) | Aggressive (0.80), Recommended (0.85) or Strict (0.90). Stricter = fewer but safer matches. |
| Time window | ±10 min (Recommended) | Aggressive ±15 min, Strict ±5 min. Maximum time difference between the SumUp payment and the Shopify order. |
| POS orders only | Always on | In-store Shopify POS orders only — fixed, cannot be turned off. |
| Exclude cash | Always on | Cash orders are ignored — fixed, cannot be turned off. |