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With PosBridge you first take part of the amount on the SumUp Solo and leave the rest open in Shopify. Later you open the order, collect on the Solo, and record it in Shopify — after SumUp the order is not marked paid automatically.

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Flow in brief

  • Once: Smart Grid tile + PosBridge block and/or Collect balance action in the POS editor (per location)
  • First checkout: tile → Partial amount → Solo, then in Shopify only the SumUp amount — rest unpaid. Or cash first, rest unpaid.
  • Later: order → Collect balance / Collect with SumUp → Solo → Shopify Collect payment + SumUp payment type. Do not tap the card again.
About once
1

Smart Grid tile

In Shopify POS, edit the Smart Grid and add the SumUp Payment (PosBridge) tile.
2

POS editor: Order details

Shopify admin → Sales channels → Point of Sale → Customize in-store / Edit POS app → choose the location → Order details. Enable the PosBridge block and/or the action Collect balance.
3

Per location

Tile, block and action are per location. Check each POS location in the editor.

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First checkout: partial card, rest unpaid

The customer pays part on the Solo now. In Shopify you record only that SumUp amount — leave the rest unpaid. About 2–3 minutes
1

Fill the cart

Add the items to the Shopify POS cart as usual.
2

Tile → Partial amount → Solo

Tap the PosBridge tile. Choose Partial amount (not Full amount), enter the amount and tap Send payment. The customer pays on the Solo.
3

Record only the SumUp amount in Shopify

Back at checkout: choose the custom payment type (e.g. SumUp) and record only the amount taken on the Solo — not the full cart.
4

Leave the rest unpaid

Do not collect the rest. Complete the order with an outstanding balance.

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Or: cash first, rest unpaid, SumUp later

Take a cash partial now, leave the rest open, and collect on the Solo later. About 2–3 minutes
1

Cash partial at checkout

At checkout, record the partial amount as cash.
2

Leave the rest open

Do not collect the rest. Complete the order with an outstanding balance.
3

SumUp later

When the rest is due: use Collect balance below — not the cart tile again.

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Later: collect the outstanding balance

How to take the rest of an existing order on the Solo — then record it in Shopify. About 1–2 minutes
1

Open the order

Shopify POS → Orders → order with an outstanding balance.
2

Collect balance / Collect with SumUp

In the PosBridge block tap Collect with SumUp — or Collect balance in the actions menu.
3

Customer pays on the Solo

The outstanding amount is sent to the Solo. The customer pays by card. Live status, cancel is possible.
4

Shopify: Collect payment

Then in Shopify tap Collect payment and choose the custom SumUp payment type. Do not tap the card again — the amount is already taken on the Solo.
After the SumUp payment the order is not automatically paid in Shopify. Only Collect payment + the SumUp payment type marks it paid and unlocks the receipt.
At first checkout: after the tile payment, record only the SumUp amount on the custom payment type in Shopify checkout. Leave the rest unpaid — or take cash first, leave the rest open, SumUp later.
Yes — always. After the tile: in checkout record only the SumUp amount on the custom payment type. After Collect balance: Collect payment + SumUp payment type. PosBridge does not mark the order paid automatically.
The amount is already taken on the Solo. Collect payment only records it in Shopify. A second card payment would charge twice.
PosBridge automatically suggests the right terminal (device assignment before location). If several are online, you can choose before Send payment or Collect with SumUp.
Automatically: PosBridge distributes the refund across the correct SumUp transactions. For card + cash, only the SumUp share is refunded via SumUp.
Yes. Every card payment — partial amount or collect balance — is a separate SumUp transaction. In the app: menu Transactions.