> ## Documentation Index
> Fetch the complete documentation index at: https://help.getposbridge.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & Plan FAQ

> Common questions about trial, billing, upgrade and cancellation.

<Note>
  Current prices and plan details are available directly in the **Shopify App Store** on the POSBridge page — plans there are always up to date.
</Note>

<AccordionGroup>
  <Accordion title="Do I need a credit card for the trial?">
    No. The 7-day trial starts without a credit card. You can test all Pro plan features for free.
  </Accordion>

  <Accordion title="When am I billed?">
    The first bill occurs after the 7-day trial expires, then monthly via Shopify Billing.
  </Accordion>

  <Accordion title="Can I change my plan?">
    Yes, at any time — directly in the POSBridge app under **Settings → Plan**. Upgrades are immediately active. Downgrades take effect at the end of the current billing period.
  </Accordion>

  <Accordion title="How do I cancel?">
    Uninstall POSBridge in Shopify Admin → Apps → POSBridge → Uninstall. No minimum term, cancel monthly.
  </Accordion>

  <Accordion title="What happens when I reach my plan transaction limit?">
    New payments via POSBridge are blocked and a warning appears in the dashboard. Upgrade to a higher plan to immediately accept payments again.
  </Accordion>

  <Accordion title="What happens to my data after cancellation?">
    Your data is retained for **30 days** after uninstallation. Then automatic deletion in compliance with GDPR.
  </Accordion>
</AccordionGroup>


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